Sign LanguageSpoken Here

Getting Started

How to Set Up Your Account

Follow these simple steps to create your account and start requesting interpreters through our secure online portal.

HITECH Compliance Requirement

Every individual must have their own username and password. Sharing credentials is a violation of HITECH and carries a $25,000 first-time offense fine from HIPAA. Do not share your login with anyone.

Choose Your Path

Which applies to you?

Option A

New Company Registration

Your company has never used our interpreter request system before. Follow these steps to get your company and your first user account set up.

  1. 1Visit our FORMS PAGE and click ELECTRONIC COMPANY REGISTRATION to submit your company billing information. This also helps you avoid additional paper billing charges.
  2. 2Download our W-9 and the updated Policy for Requesting Interpreters from the same page. The Policy for Requesting Interpreters PDF shows the current charges for the different services we provide. We expect to be your ONE STOP LANGUAGE PROVIDER, and each service we provide has a different rate. Once set up, you will have access to all of our services at the touch of a button!
  3. 3For immediate approval, call us at 806-786-6131. Otherwise, your account will be set up within 10 minutes.
  4. 4You will receive an email confirmation when your account is ready.
Register New Company
Option B

Individual User Account

Your company is already registered with us and you need your own individual login. Every person who requests interpreters must have their own account.

  1. 1Click the Register Individual Account button below to open the registration form.
  2. 2Fill in your name, email, and company information. Add your phone number in the NOTES box.
  3. 3For immediate approval, call 806-786-6131 after submitting. Normal setup takes 10 minutes.
  4. 4You will receive an email confirmation when your account is active.
  5. 5Log in at texasterps.interpretmanager.com and set your homepage to Calendar View for the best experience.
Register Individual Account

After You're Set Up

Tips for Getting Started

Set Calendar View

Go to Settings → General Settings → Appointments Menu → Grid - Month. Log out and back in to apply. This gives you a full overview of all scheduled appointments.

Add an Appointment

From the calendar view, click the + in the center of any date square to quickly add a new interpreter request for that day.

Understand Status Colors

A blinking red indicator means your request was received and is awaiting assignment. A solid navy blue means an interpreter has been assigned.

Cancel Correctly

Click the appointment → change ACTIVE to CANCELED. If within 48 hours, select SAME DAY CANCELLATION. Click Save — the interpreter is notified automatically.

Company Visibility

All users within your company can see each other's requests by default, preventing duplicate bookings for the same assignment.

Need Help?

Call our office at 806-795-2345 (Lubbock) or 806-359-1506 (Amarillo) and we'll walk you through the system step by step.

Ready to log in?

Once your account is set up, log in to the portal to start requesting interpreters.

Login to Portal
Need help? Call 806-786-6131